Steps to return bell modem
If you want to replace your Bell modem, you’ll need to return it to the company. Keep reading this article to learn the steps to do so.
If you are disconnecting Bell’s services, replacing the modem, or switching to another internet service provider, you can return the modem to Bell. Here are the steps:
- Disconnect the power cord from the modem.
- Remove any cables connected to the modem (like Ethernet cables and phone cables).
- Take the modem to a Bell location and ask for a return authorization number (RA#).
- Write down your RA# and keep it safe.
- Reconnect all of the cords and turn on the power to the modem.
- Enter your RA# into a Bell website or app and follow instructions to return the modem. ..
Canceling your Bell internet service will return your modem. If you have already canceled your services, please proceed to the steps below to return the modem.
If you’re not canceling your services and want to replace your old Bell modem, please contact Bell and let them know about it. If it’s confirmed, you can proceed further.
To update your modem with Bell, it is necessary to contact the company in advance. Once Bell has verified that the update is necessary, you will be able to follow the steps. ..
What are the steps to return the Bell modem?
To return a Bell modem, you will need to visit the Bell equipment or modem return portal. The portal is an online form that you will need to fill up to return the modem. When you are done filling up the form, the Bell will send you a post prepaid label to paste on the return equipment box. In this way, you’ll not have to pay for the shipping and the shipping procedure. It will be free of cost. Since the shipping procedure will be free of cost, you’ll not have to pay a single penny, and there are chances you can receive a refund from Bell after returning the modem. If you don’t know how to use the Bell equipment return portal, you’ll have to go to the browser, and after, go to the Bell equipment return portal. Fill up the form, use your Fiber Internet user ID, and confirm and submit. Don’t forget to save the post-paid label for printing.
How to pack your Bell modem for the return?
If you cancel your Bell services, make sure to pack your modem carefully for the return. If your modem gets damaged during the return process, Bell may charge you for shipping. So, it’s important to pack your modem carefully and securely. ..
What to do after packing the bell modem for return?
When returning a modem, be sure to remove all the old labels and paste the prepaid return label that you receive from the Bell equipment portal. Paste the return label on the side or top of the modem box.
Drop the package
After completing all the steps, it is time to drop your package off at approved Bell locations. It is not difficult to drop off your package at approved Bell locations, because their shipping partners are just at the corner. So, search for Purolator locations near you to drop off the package. If you want to arrange the pickup, call on the number that appears on the shipping label or drop off your package yourself at Canada Post. The shipping procedure can take up to 7 or 10 days. So, you need to be patient. The further process will follow up when your package arrives at the warehouse. But your refund will take some time to appear.
Bell has made the return process very simple and easy. You need to cancel your Bell internet service to return the Bell modem. When Bell confirms your return, you can proceed further with the steps. You’ll need to fill up the Return Bell Equipment form to start the return process. The shipping will be free of cost, but you need to pack your modem carefully to avoid the damage charges from the Bell and to receive a refund.
Yes, it is mandatory to cancel the Bell internet services before returning the modem.
Cancelling your Bell internet service before returning the modem is a must-do if you want to keep your service. When the return has been confirmed from Bell, follow up on the return process.
Do you have to pay for the shipping process to return the Bell modem?
The shipping process for returning your modem will be free of charge. However, be careful when packing your modem for the return to avoid damage charges. ..
