Why is my Brother printer printing but not scanning?
If you have a printer that is printing and also when you try to scan a document it fails, it is likely that there are several problems with the printer. All of these problems must be troubleshoot and repair as soon as possible so that your printer can work properly.
-The printer is not properly calibrated -The printer is not printing correctly -The printer is not printing the document at all
A printer or computer is not correctly connected. The proper configuration, including the proper setting of the I.P. address and connection port, must be correctly set in order to print or scan properly. A printer may be on the Not ready mode, which will fail to print; the printer is supposed to be set to Ready Mode before scanning or printing. Scanner drivers need to be updated if scanning is attempted; otherwise, scanning may not work at all. ..
In the event that you find errors in the scanning, it is important to make an effort to check on the solution. Otherwise, if you don’t find the solution, contact the printer brand’s user support. So these errors now bring up the question of repairing the printer.
How do you repair scanning errors?
Try turning off the printer and restarting it.
Try cleaning the printer’s ink cartridges.
Try resetting the printer’s firmware.
Go to the Control Panel and open the Devices and Printers folder.
Right-click on the printer you want to update and select Properties.
On the Driver tab, click on Update Driver Software.
Browse to the location of the latest driver for your printer and click on Next.
If prompted, choose whether you want to install the driver software automatically or ask if you want to print a test page before installing the driver software. Click on Finish.
Restart your computer if prompted to do so and try scanning again with your new updated drivers ..
Computer firewall: Please turn off your computer firewall to solve the problem. Another way to troubleshoot is to uninstall your printer drivers and install them again. This will fix the problem and set new parameters anew.
Do printer brands offer good support on printer errors?
If you have a printer that is not printing correctly, you can contact the user support to get help. The user support can be reached online or in person.
Are printer technicians expensive to hire for troubleshooting printers? ..
If you are having trouble printing from your computer, it may be because you are not using the correct printer or your computer is not configured to connect to the printer. A technician can help troubleshoot the problem and may charge a fee. The fee depends on the printer and how much work needs to be done. ..
Conclusion
A printer will probably print and fail to scan due to various problems, but the main one has an outdated scan driver. However, you may find you have tried all troubleshooting procedures, and it fails; you are supposed to contact user support of the printer and get assistance.
